(5.0 / 5)1809+ Ratings

Bradford Exchange Reviews

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Overall Rating

5.0
20 Reviews
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About Bradford Exchange

BradfordExchange.com is known for its limited edition collectibles, figurines, and jewelry. They offer a wide range of products including personalized gifts, items for Valentine's Day, and gifts under $99. They also provide a no-risk shopping experience with free returns up to 365 days, interest-free installments on most items, and free personalization with made-to-order engravings and designs. Some of their top gift ideas include the "My Treasured Granddaughter" name and birthstone bracelet, PEANUTS illuminated sculpture personalized with a name, "Your Wings Were Ready" white topaz remembrance ring, and the "Endless Romance" personalized lighted crystal centerpiece. They also have a variety of shops including Jewelry & Christmas Shop and Apparel, Bags & Shoes Villages & Collectibles. Their customer service provides answers to important questions about their products, ordering, security, and more. They also offer high-quality business checks and forms, office supplies, and customizable promotional products.

Bradford Exchange Pros & Cons

Pros:

  • Unique Items: The Bradford Exchange offers a wide range of unique and exclusive collectibles, including coins, jewelry, watches, and decorative items.
  • Diversity of Products: The company provides a diverse selection of products, which can appeal to various interests and tastes.

Cons:

  • Customer Service Issues: Many customers have reported poor customer service, including difficulties in resolving issues and a lack of communication.
  • Subscription Model Confusion: There have been complaints about the company not clearly disclosing its subscription model, leading to unexpected charges.
  • Shipping Delays: Some customers have experienced delays in shipping, which can be frustrating and lead to additional issues.
  • Refund and Cancellation Problems: There have been reports of difficulties in obtaining refunds and canceling orders, which can be a significant drawback.
  • High Price Level: Many customers find the prices of the products to be high, which can be a significant con for those on a budget.

Overall, while The Bradford Exchange offers unique and diverse products, its poor customer service, confusing subscription model, and potential shipping delays make it a company to approach with caution.

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Bradford Exchange Customer Reviews (20)

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Jonas Dresdner
Jonas Dresdner
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Unbelievable Quality!

I recently ordered a custom necklace for my mom's birthday, and y'all, it turned out better than I could've imagined! The engraving was top-notch, and the chain feels sturdy without being too heavy. It's a keeper for sure, and my mom is absolutely thrilled.

Apr 9, 2023
Lara Azevedo
Lara Azevedo
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Fantastic Deals on Limited-Edition Items

I've scored some amazing deals on limited-edition items from this store. So amazing!

Apr 9, 2023
Sabine Drescher
Sabine Drescher
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Perfect Personalized Presents

Ordered a custom music box for my sis, and OMG, she LOVED it! The melody was spot on, and the inscription was perfect. She's been showing it off non-stop, and I'm feeling like the best brother ever.

Apr 8, 2023
Said Gairbekov
Said Gairbekov
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High-Quality Collectibles for Serious Collectors

The attention to detail, craftsmanship, and materials used are exceptional. These items are true works of art!

Apr 6, 2023
Marco Gaertner
Marco Gaertner
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Heirloom-Quality Ornaments

The Christmas ornaments I ordered last year were simply divine. Each one was beautifully crafted, and they added a touch of elegance to our tree. I can already tell these will be cherished for generations to come.

Apr 6, 2023
Barry Smith
Barry Smith
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A Treasure Trove of Plates

I'm seriously impressed with their selection of decorative plates. I found the perfect one for my mom's collection, and the artwork is stunning. She's over the moon with her new plate and has already found the best place to display it.

Apr 4, 2023
Kate Peterson
Kate Peterson
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Timeless Timepieces

Just got a new watch, and it's an absolute stunner! The craftsmanship is off the charts, and it feels super comfortable on my wrist. It's been keeping perfect time.

Apr 3, 2023
Ilana Leal
Ilana Leal
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Unique Collectibles Galore!

I've never seen such an extensive range of collectibles in one place. Scored a limited-edition figurine for my collection, and it's the talk of the town among my collector buddies. The details on it are just exquisite, and I couldn't be happier.

Apr 2, 2023
Eugène Rocher
Eugène Rocher
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Superb Selection of Rings

Got my hubby a new ring for our anniversary, and it's a real showstopper. The design is sleek and modern, and the fit is just right. He's been proudly wearing it every day since it arrived.

Mar 31, 2023
Finlay Russell
Finlay Russell
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Cozy and Stylish Throws

The throw I ordered is both cozy and stylish – the perfect addition to my living room! The colors are true to the website, and the material is so soft. My cat has already claimed it as her own, and I can't blame her.

Mar 30, 2023

Bradford Exchange Customer’s Q&A

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Bradford Exchange Features and Benefits

Key features and benefits of bradfordexchange.com include:

  • Wide range of products: The site offers a wide range of products, from heirloom-quality jewelry to finely-detailed figurines to the world’s most realistic dolls.
  • Unique items: All the pieces on the site are unique and not available anywhere else in the world.
  • Free personalization: The site offers made-to-order engravings and designs.
  • Interest-free installments: Most items include installment options, making shopping more affordable.
  • Money-back guarantee: The site offers an unconditional 100% money-back guarantee.
  • Bradford Exchange Rewards: As a member, you receive various money-saving benefits, including 10% cash back on every purchase from their Family of Brands, 5% cash back on purchases from 1,000+ Marketplace retailers, and unlimited shipping and return shipping rebates at their Family of Brands.

Bradford Exchange Pricing

Bradford Exchange offers a variety of pricing options, including:

  • Discounts: Up to 70% off bank check prices.
  • Installment Options: Spread out the cost to make shopping more affordable.
  • Free Personalization: Made-to-order engravings are available for many items.
  • Subscription Plans: Secure your issue price and avoid future price increases for collections.

For specific pricing details, it is recommended to visit their website or contact their customer service.

About bradfordexchange.com Payment Method?

The Bradford Exchange offers a variety of payment methods. They have an Affiliates Program where you can earn commission on the retail price of the merchandise they ship in response to paid orders. However, deductions may be taken where the customer returns the merchandise or the credit card issuer charges back for a payment previously made. To make things more accessible for customers who want to purchase high-priced items or multiple products at once, the Bradford Exchange offers convenient payment plans with no interest charges. This allows shoppers to pay in monthly installments without breaking their budget. Please note that at this time they are not able to ship products outside the U.S. through their Affiliate Partner Program. All referral fee payment checks to affiliates are denominated in U.S. dollars.

Bradford Exchange FAQs

FAQ

Bradford Exchange Alternatives

Here are the top 10 alternatives to bradfordexchange.com:

  1. bradfordexchangechecks.com: An online platform for ordering checks. It offers premium quality personal checks, bank checks, checkbook covers, address labels and more at unbelievable prices.

  2. Bradford.co.uk: Another site from the Bradford Exchange brand, offering a range of collectibles and antiques.

  3. artifactcollectors.com: A platform for artifact collectors. It's a place where collectors can share, buy, and sell artifacts.

  4. collectorsquest.com: A site for collectors to find unique and rare items.

  5. lcrcoin.com: An online store for buying rare coins. It is an authorized PCGS, CAC, and NGC dealer and offers a large selection of certified rare coins, gold eagles, silver eagles and more.

  6. collect.com: Another platform for collectors, offering a wide range of collectibles and antiques.

  7. Kendra Scott: A jewelry brand known for its colorful gemstones and customizable jewelry.

  8. BaubleBar: An online jewelry retailer offering trendy, affordable jewelry.

  9. Brighton Collectibles: A retailer selling jewelry, handbags, and other accessories.

  10. Etsy: A global marketplace for unique and creative goods, including vintage items and handcrafted pieces.

These sites offer a variety of products, from collectibles and antiques to jewelry and accessories, providing a wide range of alternatives to bradfordexchange.com.

FAQ

How To Open A Bradford Exchange Account?

To open an account on bradfordexchange.com, follow these steps:

  1. Visit the Bradford Exchange website.
  2. Click on the Register Account option.
  3. Choose to register quickly and easily with a preferred social media account or register with an email address.
  4. If registering with an email, fill out the form with the following details:
    • First Name
    • Last Name
    • E-mail
    • Confirm E-mail
    • Password (Must be at least 12 characters and contain at least one number and special character)
    • Confirm Password
  5. Check the box if updates on fine collectibles, jewelry, home decor, apparel, and gifts available from The Bradford Exchange and its affiliated companies are desired.
  6. Click on Continue to complete the registration process.

Remember, for any assistance, the Customer Service department can be reached toll-free at 1-866-503-9057. They will gladly assist with the registration process. For protection, do not include the credit card number if initiating a product order by email.

FAQ

Does Bradford Exchange offer express shipping?

Yes, Bradford Exchange offers express shipping for shipping addresses within the 48 contiguous states and P.O. Boxes within those states. However, it is not available for Alaska and Hawaii.
FAQ

How long does it take to receive a refund or exchange?

The process may take 2 to 3 weeks for Bradford Exchange to receive and process your return for an exchange, replacement, or refund via a check or credit your original payment method if a refund is due.
FAQ

Can I return an item for an exchange or refund at Bradford Exchange?

Yes, you can return an item for an exchange or refund within the specified warranty period. All items should be returned in the original package, and if the original package is not available, Bradford Exchange encourages you to pack the items securely.
FAQ

Can I write "Refuse/Return to Sender" on the outside of the package to return the unopened item?

Yes, you may write "Refuse/Return to Sender" on the outside of the package and place the return in any U.S. Postal Service mailbox if the package is unopened.
FAQ

Can I get a credit to a different payment method other than the one used for purchase?

No, processing rules allow Bradford Exchange to issue credit only to the payment method that was originally used for purchase.
FAQ

About bradfordexchange.com Prices and Cost?

The Bradford Exchange offers a wide range of products including limited edition collectibles, figurines, jewelry, and more. They also offer gifts under $99. The website provides a subscription plan which is a convenient way to build a collection, one issue at a time. Once you subscribe, your issue price is secured and you never risk a price increase for future issues in your collection. They also offer interest-free installments to spread out the cost and make shopping affordable. Most of their items include installment options. They have a 365-day return policy with free and convenient return shipping. However, the exact prices and costs of individual items are not specified.

FAQ

What are some popular items on Bradford Exchange?

The Bradford Exchange offers a wide variety of unique and exclusive collectibles. Some of the popular items include "My Treasured Granddaughter" Name And Birthstone Bracelet, PEANUTS Illuminated Sculpture Personalized With A Name, "Your Wings Were Ready" White Topaz Remembrance Ring, Illuminated Rose Dome Personalized With Your Two Names, Rose Of Love Diamond Pendant Necklace With "Blooming" Petals, "Endless Romance" Personalized Lighted Crystal Centerpiece, Forever In A Mother's Heart Personalized Birthstone Bracelet, Disney "Forever In Love" Personalized Musical Glitter Globe, Alfred Durante "I Love You Always" Topaz Stacking Ring, and Disney Personalized Crystal Vase Centerpiece With Lights. These items are often limited edition and sell out quickly. Please note that availability may vary.

FAQ

About bradfordexchange.com Popular Products and Services?

The Bradford Exchange is a shopping destination for a variety of products. They offer limited edition collectibles, figurines, and jewelry. Some of their popular products include the "My Treasured Granddaughter" Name And Birthstone Bracelet, PEANUTS Illuminated Sculpture Personalized With A Name, "Your Wings Were Ready" White Topaz Remembrance Ring, and the Illuminated Rose Dome Personalized With Your Two Names. They also have a Rose Of Love Diamond Pendant Necklace With "Blooming" Petals and an "Endless Romance" Personalized Lighted Crystal Centerpiece. The Forever In A Mother's Heart Personalized Birthstone Bracelet and the Disney "Forever In Love" Personalized Musical Glitter Globe are also popular. They offer free personalization on many items, and most of their items include installment options. They also offer free and convenient return shipping and money-back returns up to one full year. They have a variety of shops including Jewelry & Christmas Shop, Apparel, Bags & Shoes, and Villages & Collectibles. They also offer a line of artistic personal accessories, including cosmetic bags, keychains, luggage tags, passport covers, phone stands, totes, and more.

FAQ

bradfordexchange.com Return Policy?

The Return Policy for Bradford Exchange stipulates that to return an item for an exchange or refund, it must be returned within the specified warranty period. All items should be returned in the original package. If the original package is not available, they encourage you to pack the items securely. When they receive your return they will promptly issue an exchange, replacement, or refund via a check or a credit to your original payment method, if a refund is due. Processing rules allow them to issue credit ONLY to the payment method that was originally used for purchase. To issue a credit to another payment method or to refund this payment is prohibited under these rules. All original documents received with your item must also be returned. All returns will be sent via the U.S. Postal Service to their Returns Center. They DO NOT reimburse for return shipping expenses for items returned by methods other than the use of their Prepaid Return Label.

As for the Shipping Policy, three shipping methods are available: Standard, Express, and 2-Day. Express Shipping is available only for shipping addresses within the 48 contiguous states and P.O. Boxes within those states. 2-Day Shipping is available only for shipping addresses within the 48 contiguous states. Please allow additional time for delivery to Alaska and Hawaii. Some heavier or oversized items may incur additional shipping costs. With standard shipping and service, most in-stock items will ship within 1 to 2 weeks of purchase. If an item has a delivery timeframe beyond this, it will be stated on the item detail page. Shipping and service charges include apportioned shipping, order processing, returns processing, credit services, customer service and other costs related to serving you at your home.

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